Management Summary
Adecco is the leading temporary-employment agency worldwide and establishes contact between 700,000 job seekers and several hundred thousand corporate clients every day. To offer the employees at Adecco in Germany a dynamic information platform, the company relaunched its intranet. The platform based on CONTENS convinces by the easy to handle document database which significantly supports the employees during their daily tasks, as well as by a high level of user friendliness.
Situation
The maintenance of the former intranet at Adecco Germany was a laborious and time-consuming business, as this could only be taken care of by the IT department. Especially the process of locating relevant documents had become more and more difficult. In order to meet the growing demands of the platform a user friendly CMS was desired. Furthermore, the need for a customized document management solution including an advanced search function for the ideal structuring and archiving of content rose.
Solution
To relaunch the intranet successfully in a short period of time, the persons in charge at Adecco Germany decided in favor of a modular solution with a centralized document management by CONTENS.
Via the user-friendly interface of CONTENS, content can be incorporated and updated quickly by the editors without prior programming knowledge. With this, Adecco enables the persons responsible in the individual departments to create and maintain their content consistently and autonomously.
It was also an important goal of the new intranet to now present the formerly unstructured content which had been organized in public folders, in a standardized way. Hereby the integration of a centralized document management and the structuring of the extensive amount of documents were the key to success.
The entire management of the document database takes place in the easy to handle CONTENS interface within the browser: This way, editors can easily provide new documents and manage existing templates without needing the installation of an additional client. Via the integrated query form and a categorybased search every employee can now find the desired documents quickly and effectively.
By central access of all employees to the same document database, up-to-dateness of the documents is always guaranteed. The flood of documents has also been drastically reduced as redundancies occur less, through one-time recording of documents in the central document base.
The use of applications such as the FAQ manager, the forum and the RSS generator have also helped to establish the intranet at Adecco as a fast and convenient information medium for all employees.
Reasons for CONTENS
- Integrated document database with advanced search function
- No redundant data management by central filing of documents
- Complete employees telephone book with autonomously maintainable profiles
- Clearly structured user interface and 100% implementation of corporate design
- Maintenance of the intranet possible without programming knowledge
- Minor expenses for training because of intuitive user interface
- Easy assignment of roles and rights